We'd love to hear from you. Get in touch with our team.
Have questions about file extensions, our service, or potential partnerships? Our team is here to help!
Support
Business Inquiries
Location
123 Tech Avenue, Suite 456
San Francisco, CA 94107
We typically respond to general inquiries within 1-2 business days. Support requests are prioritized and usually receive a response within 24 hours. For business and partnership inquiries, please allow 2-3 business days for a thoughtful response.
For specific questions about file extensions, please email our support team at help@fileextensionai.com. Include the extension name (e.g., .pdf, .docx) in your subject line and describe your question or issue in detail. Our technical team specializes in helping users understand and resolve file compatibility issues.
Absolutely! We're constantly expanding our database of file extensions. If you encounter an extension that's not in our system, please email help@fileextensionai.com with the subject line "New Extension Request: [extension name]". Include any information you already have about the extension, and our research team will prioritize adding it to our database.
We're always open to strategic partnerships that enhance our service and provide value to our users. For partnership inquiries, please contact our business development team at partnerships@fileextensionai.com. Please include details about your organization, your proposed partnership idea, and how this collaboration would benefit both our users and your business.